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Alan and a young lad (his son?) arrived very promptly and worked very efficiently and without any fuss. It was explained to me what the fault appeared to be and – before any repairs began – it was made very clear to me what the “worst case scenario” cost would be. As it happened, the fault was repaired at a much lower cost than this, which enabled me to choose a more secure and slightly more expensive, replacement cylinder for the lock. (I was given the choice and no pressure was placed upon me to choose the more expensive lock). Both men were very professional, polite and smartly dressed but they were also approachable, pleasant and friendly. They tidied up after they had finished work and then checked and realigned another door for me at no extra cost. They also explained to me how to maintain the doors in future and what products to use to ensure smooth running of the doors and locks. I thought the charge was very reasonable for an hour’s work by two men, plus the cost of the replacement lock – and I was even given a OAP discount as well! All in all, I was extremely pleased with this company and can thoroughly recommend them.
Customer - In Hastings

 

 

Arrived within one hour of phone call after our garage was broken into. Two very pleasant friendly men who advised on the best security for our garage. Could have sold us a more expensive lock but said the best option was also the cheapest! Hurrah! So good to find reliable honest tradesmen. Thank you.
Customer - In Hastings

 

 

Alan and his son, Harry provided an excellent service. They were prompt, courteous and very efficient and very polite and professional, smart appearance.
Customer - In Hastings

 

 

As a letting agent we have used other locksmiths in the past but always prefer to use A1, as he is reliable and always carries out a good job. I would recommend this company.
Customer - In Hastings

 

 

Technician was happy to discuss problems and explained needs. Well equipped with appropriate tools, not usual diy kits. Minor problem corrected within hour on same day.
Customer - In Hastings

 

 

Gave me good advice about another door. He was very reliable, efficient and had big van with a lot of different types of locks for all doors.
Customer - In Hastings

 

 

Swift, speedy, efficient. I contacted them who came within the hour; he has also made provisos for any future problems with the lock which is very old.
Customer - In Hastings

 

 

Alan and his son, Harry provided an excellent service. They were prompt, courteous and very efficient and very polite and professional, smart appearance.
Customer - In Hastings

 

 

When I phoned them, they were on another job but told me when they would be with me. Kept me informed totally. Very efficient and courteous throughout.
Customer - In Hastings

 

 

Arrived same day as call to check problem. The door lock was an older one and a replacement had to be ordered. This meant that a second visit was needed. Mr Bain made sure that the door was secure (It has 2 bolts so was OK) and that I had 2 other entrances/exits to use. I would not hesitate to recommend this Company.
Customer - In Hastings

 

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